The Richmond Retirement Suites at The Northern Hotel Bexhill

Access Statement

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.


Situated in the Seaside Resort of Bexhill-on-Sea our Family Managed Hotel is the perfect place to stay whether you are visiting for leisure or business.

The hotel is situated on a slight hill just 100 yards from the seafront and a 10 minute walk from the Town Centre with a variety of individual shops, restaurants and cafes.

We have 20 Hotel bedrooms for short stay letting and 15 Studios/Suites for Retirement Living.

We do not have any ground floor rooms. We have 4 Staircases and a Lift to all main floors to access our rooms. Some of our rooms are on the level, while some are on mezzanine floors being accessed by 5 steps from each floor.

All bedrooms have en-suite – some with bathroom, and some with shower. Some rooms have cubicle showers and some walk-in showers. All rooms with bathrooms have an overhead shower.

We look forward to welcoming you. If you have any queries or require any assistance please phone 01424-212836 or email


For full details and maps of how to reach us please see the contact page of our website. Alternatively, you can plan your journey by car or public transport using; simply enter your postcode and ours, which is TN40 1JN to get directions. Further helpful details are listed below.

National Rail & Buses

There are regular trains from London's Victoria and Charing Cross stations, and a daily coach service from Victoria coach station.  Gatwick & Heathrow Airport also have Coach Stations. For up coach travel information go to:

The nearest railway station is Bexhill which is in Sea Road 400 yards north of the hotel.

Taxis are available at the station. If you require an accessible taxi this can be booked in advance; Parkhurst Taxis 01424-733456 can help.

Local Buses

There are 2 bus stops approximately 400 yards from the hotel, one at the Rail Station and one on the Sea Front. For up coach travel information go to:

For more details and a wealth of information on Bexhill and the surrounding area see the Bexhill Guide.

Arrival by Car

By road from London or the M25: follow the A21, before you reach Hastings, follow the signs to Battle and Bexhill.

By road from the Channel Tunnel, Folkstone, Hastings or Eastbourne: take the A259 along the coast.

How to Find the Northern Hotel once in Bexhill

The Northern Hotel is situated just 100 metres from the seafront in Sea Road, and 400 metres from the train station.

By road: once in Bexhill head towards the seafront - Sea Road is situated opposite the Sailing Club & War Memorial, a short distance east of the De La Warr Pavilion.

Alternatively, if you are at the station just head towards the sea and in short while you'll see the Northern Hotel on your right.

View the Northern Hotel on a map on Street map.    

View the Northern Hotel on a map on Google map.

The road outside the hotel has a steep camber so be careful when parking or alighting from your vehicle.


There is no on-site parking.

Parking outside the hotel overnight is unrestricted.

During the Day FREE PARKING outside the hotel is restricted to 2 hours between 08.00 – 18.00

There is also extensive unrestricted FREE PARKING on the seafront approximately 150 metres away

Entrance into the building

The front double door entrance into the building is sufficiently wide, (when fully opened) to allow access with a wheelchair directly into our spacious reception area.


Arrival Times

The Reception is open between 07.00 and 23.00.

Check in is from 14.00 (unless prior arrangements are made)

You are advised to call us on the day to confirm your anticipated check in time, especially if this is likely to be later than 8.00pm.

Check out is by 11.00 (Unless prior arrangements are made)

Travelling from abroad

If you are arriving by Air or Sea from abroad please advise us of your Travel Details and arrival times into the country upon making your booking. We would further appreciate that you contact us on arrival in the country to confirm your booking and anticipated arrival at the hotel. Please also supply us with your mobile phone number should we need to contact you.

We do not have a night porter so late arrivals must be pre-arranged. A member of the management/staff sleep on the premises and are available in the event of an emergency.

Receptionists are on hand to greet you and give assistance in checking in and to help with your luggage.

The height of the reception desk is 3’6” and the reception bell is set just to the right of this. A magnifying glass, pen and pad of paper are available on request to help with registration.

Restaurants & Bar

The Richmond Room Restaurant & The Wellington Room Bar lead directly off of the reception area and are all on the level with wide access doors.  The Garden Room Restaurant has one step and assistance can be provided to enable access.

Washroom Facilities

An appropriately designed and spacious toilet and shower facility is available on the first floor (lift access is available). This is ideal for the Less Able and Wheelchair users.

On the ground floor there is a large toilet facility that is sufficiently wide to take a wheelchair and there are handrails to assist.  Note: this is not a dedicated Disabled Toilet and is more suitable for people who are able to stand-up from their wheelchair.


We have a Lift to All Main Floors.

Bedroom facilities

The construction of the building does not easily lend itself to adapting our en-suite bathrooms to meet the desired standards for disabled access. As such we do not have an en-suite room that is dedicated and specifically designed for a person in a wheelchair or those with severe mobility problems. Only a few of our rooms are on the level and a have sufficiently wide doors to allow access into the bathrooms with a wheelchair. The bathrooms are not generally wide enough to turn a wheelchair around and where there are showers these are cubicle with a step. Updating to Walk-in Showers is occurring.

While some customers may find these rooms suitable we do not personally recommend them as a disabled facility, customers must be aware of their own health and safety issues when using such facilities. Since all of our rooms are different customers are advised to contact us to discuss their personal needs. Customers must be aware of their own health and safety issues when using such facilities.

We have a spacious ‘Wet Room’ with shower and toilet facilities situated on the first floor, this is fitted with all the regulatory requirements including an emergency pull cord and telephone.

Secure Scooter and Cycle Storage Room

You can safely leave your mobility scooter or cycle in our designated storage room.


We have a small garden at the rear of the hotel. Access is through the Garden Room Restaurant and there is one step up into the garden.

Health & Safety

Please be aware of your own Health & Safety.

Our staff are always willing to assist wherever they are able.  If you have any particular needs that require assistance please make them aware, this will help us ensure efficient service and the appropriate response.

We hope this has been helpful to you, should you have any queries at all please do call us on Tel: 01424-212836.

We look forward to welcoming you to the hotel.

The Sims Family, Proprietors


72-82 Sea Road
East Sussex
TN40 1JN
United Kingdom

3 Star Enjoy England Award
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